Calling problems 5-7-09 AM

[VOIPoTim]

There was a loop that lasted for a few minutes that caused hundreds of thousands of connections which resulted in a load spike. A user had registered to multiple servers (with the same account) and was attempting to use both which caused the packets to loop between the two servers.

Since we applied the VOIPo-VOIPo internal calling fix, the system behaves differently and is not designed for multiple server registrations. Usually this isn't an issue since we provision everything. With that said, today we're going to work on some security measures to prevent users from registering to multiple servers. Going forward, if you are registered to one server, the system will only allow an additional registration (such as softphone) on the same server.