411 and VOIP?

[VOIPoTim]

Normally it's not. If you contact support and have them order the number manually for it instead of doing it on the site, you can have them setup a directory listing.

You need to specifically request this when they order since only certain types of numbers support it and they'll know to order that type.

[Madelaine]

Thanks for the amazingly speedy turnaround! I'll relay that info to him.

I know you guys have offerings listed as Residential, but are you okay with handling small businesses too? We're talking <5 employees small.

[fisamo]

Normally it's not. If you contact support and have them order the number manually for it instead of doing it on the site, you can have them setup a directory listing.

You need to specifically request this when they order since only certain types of numbers support it and they'll know to order that type.

Understandable that not all numbers support directory info listings... Can someone with a ported-in (originally was with incumbent telco) get their number listed in local phonebooks and/or directory assistance (after the port-in, of course)?

[VOIPoTim]

Understandable that not all numbers support directory info listings... Can someone with a ported-in (originally was with incumbent telco) get their number listed in local phonebooks and/or directory assistance (after the port-in, of course)?

98% of the time, yes. It depends on the rate center/upstream carrier used for that area.

Just submit a ticket if you want it and it's pretty easy for a rep to check.

If it's supported, we can submit it and it should be listed in 2-4 weeks.