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Thread: Suggestion for FUTURE vPanel feature (re: Call Log)

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  1. #1
    Join Date
    Feb 2010
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    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    I have not seen confirmation from VOIPo that it "costs" to provide this information.
    Steve

  2. #2
    Join Date
    Jan 2009
    Location
    Westerville, OH
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    37

    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    Quote Originally Posted by holmes4 View Post
    I have not seen confirmation from VOIPo that it "costs" to provide this information.
    Tim said it back in October in this post:
    Quote Originally Posted by VOIPoTim View Post
    ...we have to pay for every single name lookup from the real CNAM database. We (or any other provider) aren't allowed to cache or store that information or we can get fined and have our access to the database services to do the lookups revoked. So the only option is to lookup each one every time the info is needed and pay for each of those lookups.

  3. #3
    Join Date
    Sep 2009
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    New Joisey
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    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    Quote Originally Posted by JimDog View Post
    Tim said it back in October in this post:
    I believe that is referring to the lookups when the information is sent to your phone when someone calls you and not to when you click on the number in vPanel.

    I don't think they are doing a fresh lookup when you click on the phone number in the call list. I believe that data is already there, just not right in front of you. It is way too instantaneous to be doing a fresh lookup.

  4. #4
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    Quote Originally Posted by JimDog View Post
    Tim said it back in October in this post:
    Yes. That is why I said what I did earlier.

    Thanks for finding the reference.

    That was a short thread! http://forums.voipo.com/showthread.p...3932#post13932


    Using VOIPo services since February 2007
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  5. #5
    Join Date
    Sep 2009
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    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    I still say it's much to fast to be doing a fresh lookup. It's instantaneous and no matter how fast a connection you have to a remote database there would have to be some amount of a delay to do the lookup.

    So according to Tim in that other thread Vonage and the others are "breaking the law" for listing the name and number in the call logs in the subscribers own occount?

  6. #6
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Suggestion for FUTURE vPanel feature (re: Call Log)

    A TOS is not really a law.
    Speculating: It would more likely get you dropped as a LIDB customer.

    I bet Vonage has some written agreement to permit their usage. Perhaps VOIPo will hit critical mass that they soon can get a waiver for that kind of use? I don't know that there are many alternatives for LIDB.


    Using VOIPo services since February 2007
    Beta Tested the VOIPo Reseller Plan.
    A happy VOIPo Residential Customer

    Using VoIP devices since 12-2002
    Companies I've tried
    iConnectHere|Vonage|BroadvoxDirect|Vonage|Packet8| VOIPo
    VOIPo is a keeper!


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