Quote Originally Posted by VOIPoTim View Post
We don't provide a grace period for billing since our prices are so low and accounts are subject to disconnection the day after the due date, so we try to give people time to correct billing issues in order to avoid interruptions rather than a single attempt and immediate suspension.
Isn't a common problem and complaint with VoIP providers that if someone is away from home/email for a week or two, their phone gets disconnected if, say, unintentionally the credit card on file has an expired date but in actuality its been renewed?