Voicemail Down or being upgraded?

[NY Tel Guy]

After reading your post I was able to record a greeting.

I thought I had to make a choice of picking a greeting 1-9, per the recorded message. You are correct, pressing 1 again allowed me to record a greeting. I stopped when I heard the message to pick 1-9. I did not try to see what was behind door number 1 so to speak.

Instead I tried it again pressing 5 advanced options, then pressing 2 which gives the exact same recorded message as pressing 1.

Thanks
Jim

That's called Voice Mail jumble. Push a button and get a surprise....