PBX BETA Testing (Will be Available for Resellers)

**chevyman** · 01-31-2014 10:47 PM

I just tried to add another gateway and got this error "You are only able to create a single gateway at this time".
Why is this?
I thought the only restrictions was 10 connections?

**VOIPoTim** · 02-01-2014 06:06 PM

Originally Posted by chevyman

I just tried to add another gateway and got this error "You are only able to create a single gateway at this time".
Why is this?
I thought the only restrictions was 10 connections?

A gateway is the SIP provider where your outbound calls are sent to. You can only have the outgoing calls go to one provider at a time (us or another SIP provider).

**chevyman** · 02-02-2014 07:15 PM

Originally Posted by VOIPoTim

A gateway is the SIP provider where your outbound calls are sent to. You can only have the outgoing calls go to one provider at a time (us or another SIP provider).

Then how do you do inbound numbers, so some sip extensions can also have direct dial outside numbers?

**VOIPoTim** · 02-03-2014 10:15 AM

Originally Posted by chevyman

Then how do you do inbound numbers, so some sip extensions can also have direct dial outside numbers?

You have a few options for adding inbound numbers:

1) Order the numbers in the PAYG section for $1/mo + $0.01/Min and select what extension you want them to route to.

2) Point the number to the SIP address of the extension you want it to route to directly.

Go here for more detailed info:

Interconnection - Incoming

**chevyman** · 02-05-2014 05:02 PM

Originally Posted by VOIPoTim

You have a few options for adding inbound numbers:

1) Order the numbers in the PAYG section for $1/mo + $0.01/Min and select what extension you want them to route to.

2) Point the number to the SIP address of the extension you want it to route to directly.

Go here for more detailed info:

Interconnection - Incoming

My PBX has no "PAYG" or "Interconnection - Incoming". all i have is Interconnection - Gateways

**VOIPoTim** · 02-05-2014 10:11 PM

Originally Posted by chevyman

My PBX has no "PAYG" or "Interconnection - Incoming". all i have is Interconnection - Gateways

Ah this is a reseller PBX then right? That's for our direct customers. In your case, you'd want to just route the DID to the SIP address of the extension you want it to go to. So you'd set up the DID in a resold account and then use the SIP forwarding function.

**GreenLantern** · 02-06-2014 03:16 PM

Is anyone else having trouble with the Cloud PBX?

Starting Wed Feb 5, and through today, Thur, Feb 6, we're getting tons of dropped calls on all our reseller PBX's.

This even happens on internal extension to extension calls, which do not go out on the trunk.

I can duplicate this by creating an echo extension, then dialing that extension. The audio will drop as quickly as 30 seconds, or I may get 7 or 8 minutes. But the audio drops every time. This has been duplicated from several different cities/states, for at least 5 different cloud pbx customers in the last 24 hours.

Just trying to see if it is something specific to our customers, or if it is a problem with the reseller cloud pbx.

Thanks

**chevyman** · 02-14-2014 01:51 PM

Originally Posted by VOIPoTim

Ah this is a reseller PBX then right? That's for our direct customers. In your case, you'd want to just route the DID to the SIP address of the extension you want it to go to. So you'd set up the DID in a resold account and then use the SIP forwarding function.

where is the "SIP forwarding function" at?

**chevyman** · 03-16-2014 07:25 PM

Originally Posted by VOIPoTim

Ah this is a reseller PBX then right? That's for our direct customers. In your case, you'd want to just route the DID to the SIP address of the extension you want it to go to. So you'd set up the DID in a resold account and then use the SIP forwarding function.

TIM

Is the gateway ONLY out going? (reseller account)