G.729 and G.711 is so awful and awfully dated, Where's G.722?

[VOIPoTim]

At this time only support G.711 because that's the only codec most of our carrier partners support. We're not able to offer it if our carrier partners do not support it.

[jayw654]

At this time only support G.711 because that's the only codec most of our carrier partners support. We're not able to offer it if our carrier partners do not support it.

Well I hope that this changes extremely soon. If Not I feel Ooma is calling my name. Are there any plans to get this implemented in the next 4 months? Are you considering changing partners to get the G.722 supported. I mean if your partners won't move forward maybe Voipo should consider some other partners that are willing to move forward.

Anyhow at the end of the day its about what the customer wants and I want G.722. As much as I hate proprietary devices but I think Ooma is going to to suit me best for the time being until other VoIP companies decide they don't want to lag behind anymore. The only way that's going to happen is if I talk with my money so with that in mind I feel Ooma is the better solution. Hopefully, this will prompt Voipo and others companies to think twice and start implementing what customers want. I know that I'm only one person but as we all know word of mouth is powerful so I'll be letting others know of Ooma. I would've like it to be Voipo instead that I was spreading the word about. The fact that your carrier partners not wanting to move forward is not my problem and it is up to the company to overcome such obstacles and provide what customers want.

[ndfan77]

Just wanted to say I have similar feelings.

We've been a VOIPo customer going on five or six years now (at least), and while we've been happy, it does seem like voice quality is not as good as it could be or should be.

I'd love to see some wideband/HD Voice codecs (G.722) supported as configurable options. I realize that if a call has to traverse the PSTN that the quality will drop to G.711, but I presume that the use of PSTN, at least as an end-point, is diminishing.

Also, you could look at it this way. If you supported "HD Voice" (e.g. G.722), it could become a marketing tactic and, if it was advertised the same as the cellular companies who support it (only works for sure between calls terminated on the same carrier) it could encourage your current customer base to recommend VOIPo to the friends and relatives they communicate with frequently, so they can at least enjoy a significantly better communication experience when talking to each other.

Also, FWIW, I'm noticing a delay component that's considerably worse (almost a full second) for calls terminated with VOIPo. If I make the same call using RingTo (GrooveIP) with all other puzzle pieces being identical, the delay component is noticeably less (e.g. about half a second).