Softphone troubleshooting

[RegGuy]

X-lite does work with Voipo. I used it prior to moving to Bria. You need to contact support and have them reset your connection.

Go to voipo.com. login with your phone number and password. Go to the connected devices. When I had problems I had multiple connections and it didn't work.

Support is terrific, they'll help you get it straightened around. Be careful how you exit and reboot your machine. I stopped having it automatically connect as that seemed to cause most of my issues. After two years I've got a hard phone (Cisco) connected up with a Plantronics headset for handsfree.

Best of luck!

Joe

[ECastle]

X-lite does work with Voipo. I used it prior to moving to Bria. You need to contact support and have them reset your connection.

Go to voipo.com. login with your phone number and password. Go to the connected devices. When I had problems I had multiple connections and it didn't work.

Support is terrific, they'll help you get it straightened around. Be careful how you exit and reboot your machine. I stopped having it automatically connect as that seemed to cause most of my issues. After two years I've got a hard phone (Cisco) connected up with a Plantronics headset for handsfree.

Best of luck!

Joe

Don't see connected devices after logging in. If it matters, have a cloud account, strictly softphone.

[ECastle]

Finally resolved the problem, changed the transport to TCP.