Just as another point of view: I've never looked at the DSLR ratings when selecting a provider. I've been through Vonage, SunRocket, my current provider and am now about two weeks into my VOIPo trial. I maintain a Future-Nine account for their exceptional value for international calling. I rarely if ever look at the ratings - the recent brouhaha was an exception - and certainly did not when I signed up with any of the companies I've been with.
What got me to VOIPo? Quite bluntly:
1) the $199 (everything - taxes and activation too - included) for 2 years price (take note Tim!)
2) the hype in the VOIP Tech forum about the long beta
3) the 30-day trial period and Tim's presence on DSLR which to me implied the company would be less likely to not honor the 30-day trial if my trial was a disaster
Of course, certain features were a must and among them was what VOIPo calls the cloned second line which my current provider has offered for about a couple of years. It's funny - our call usage is very low. I guess I just enjoy the coolness of having that second line. Rock solid Voice-mail to email is important. Distinctive ring and custom caller id are other cool features from my current provider that we've gotten used to and which VOIPo supports. Of these, only the "rock solid Voice-mail to email" would be a deal breaker.
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