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Thread: Call Recording - Is it broken?

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  1. #1
    Join Date
    Feb 2007
    Location
    Michigan
    Posts
    2,220

    Default Re: Call Recording - Is it broken?

    Just tried it and it worked perfectly.

    Only complaint I have is I have never had DTMF work when call recording is used. DTMF works on the same number when dialed without call recording. I put a ticket in, but that was never corrected yet. I do not think its been forgotten, just other priorities at VOIPo for now. I've only made test calls, and never had an actual need for it. (JJL-797313)
    Last edited by usa2k; 12-13-2009 at 09:46 AM.


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  2. #2
    Join Date
    Nov 2008
    Posts
    13

    Default Re: Call Recording - Is it broken?

    Quote Originally Posted by usa2k View Post
    Just tried it and it worked perfectly.

    Only complaint I have is I have never had DTMF work when call recording is used. DTMF works on the same number when dialed without call recording. I put a ticket in, but that was never corrected yet. I do not think its been forgotten, just other priorities at VOIPo for now. I've only made test calls, and never had an actual need for it.
    I used it about 4 times today, and each time it worked perfectly for me. I even had it email me too to my gmail account. The conversation recorded lasted about 10 mins or so, and the wave file was about 9 megabytes.

    Played perfectly in gmail email, and also when I downloaded to my computer it played perfectly too.

    I don't know if it was me though or what on another issue, at times the conversation became a little garbled- as if I were talking on a cell phone. Not sure what was up with that.

    I did see in vpanel that they said call quality could be negatively impacted as the call was not being routed through the traditional voice servers. Perhaps that could have been it??

    Other than that, it was fine ;-)

  3. #3
    Join Date
    Sep 2009
    Location
    New Joisey
    Posts
    301

    Default Re: Call Recording - Is it broken?

    Quote Originally Posted by usa2k View Post
    Just tried it and it worked perfectly.

    Only complaint I have is I have never had DTMF work when call recording is used. DTMF works on the same number when dialed without call recording. I put a ticket in, but that was never corrected yet. I do not think its been forgotten, just other priorities at VOIPo for now. I've only made test calls, and never had an actual need for it.
    DTMF worked for me when using call recording. I use AT&T Wireless support number as my "test" and had to input my phone number and they recognized it. When I listen to the playback all I heard were "clicks" and not the tones but their system heard it.

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