Hardware Update

[NY Tel Guy]

Quick question: I was looking at my HT286 (it registers to my asterisk system, not voipo's servers). I had the same issue as you guys, but never got into looking as to why. Here's an issue: HT286 has two ways of doing 3-way: "bell style", where you diddle the flash hook like you guys do, and the other way, where you press flash to put A on hold, dial '*23' followed by B's number, and when (if) they answer, press flash again. NOTE WELL: the default is mode 2, NOT mode 1 I haven't yet tested this (I'm at work right now), and I'm not sure you guys can (isn't the ht286 locked? do any of you have BYOD credentials and can prove/disprove my hypothesis?) If this is it, it's a simple voipo config change they can push out to you all.

Thanks.
I was able to get into my 286 and Bell style was not selected. I selected, saved and re-booted. When it came back - Bell Style was once again de-selected.

There is an issue with some of the 286's where no changes are saved even if you change them.
I think I own one.
Looks like I'll be catching the "502" train home shortly.....lol
And thanks.

[dswartz]

Well, that's good news (after a fashion). If bell style is off, the expected 3-way technique will not work, period.

[VOIPoTim]

Thanks.
I was able to get into my 286 and Bell style was not selected. I selected, saved and re-booted. When it came back - Bell Style was once again de-selected.

There is an issue with some of the 286's where no changes are saved even if you change them.
I think I own one.
Looks like I'll be catching the "502" train home shortly.....lol
And thanks.

In terms of chages, anything changed in the UI will be overwritten by our provisioning. We have to make those changes on our end. Just send in a ticket if you have any changes and as long as they aren't ones that would cause issues, we'll make them on our end for your ATA.

[dswartz]

Tim, if I may: if this does work for anyone who tries this, can you make this the default voipo config? Reasoning being: *anyone* who comes to voipo from PSTN-land will absolutely expect 3-way to work in the bell style.