Note: The reason the post was long, was because you weren't the only person I was replying too. Greenlatern also asked me a question.

Well; considering the majority of customers don't have problems, and the voipo equipment and network is basically the same for each customer, I have to stand by the belief that "most" voice quality issues are rooted with the customer's network, their ISP, or their ISP's routing. Not all problems, just most. Now there were times when I had call issues that only happened when I called a particular city. That showed that the issue pointed towards the handoff gateway at the distant city I was calling. But many times, it is on the customer's end.

My point was that you were mentioning reviews, comparisons, issues, etc... mentioned on forums. Including DSLreports. My point was that forums are such a small sampling of active customers, and "most" people who visit forums are looking for a solution to a problem, that by it's very nature, you will see more complaints and issues brought up in a forum than what accurately reflects true customer experiences.