Quote Originally Posted by christcorp View Post
But back to more original reply; I'm simply saying that most issues with voip are usually associated with the customer's equipment, network, ISP, etc...
If that were the case, my Aunt Millie would never buy telephone service from Vonage, VOIPo or any other independent voice service provider. Only full-service package from cable or DSL provider. So that if anything goes wrong she can call support and avoid finger-pointing. So, I guess, we can agree to disagree on it (and my Aunt Millie agrees with me! She was unhappy BroadVoice customer 7 years ago; and happily switched to another VSP afterwards. She switched from DSL to cable and back to dry-loop DSL; bought a new router twice, without thinking to check voip compatibility in any of those situations).

That said, I am very curious to hear Tim's opinion on this topic! Do you agree with this statement? Are you comfortable building up such perception?